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Privacy Policy

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Last Updated: May 8, 2026
 

A Step in the Right Direction (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information of our donors, volunteers, program participants, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.intherightdirection.org/ or interact with us offline.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

  • Contact Information: Name, mailing address, email address, and phone number.

  • Program Data: Information provided when applying for or participating in our services (e.g., the Hygiene Program, Strong Start Support Services, or Street Outreach), such as zip code, pregnancy status (for baby supplies), or household needs.

  • Donation Information: We collect information necessary to process donations. Please note that credit card processing is handled by secure third-party processors; we do not store full credit card numbers on our servers.

  • Communications: Any information you provide when you email us at info@intherightdirection.org or contact us via mail.

2. How We Use Your Information

We use the information we collect to:

  • Deliver community services and resources (food, hygiene items, baby supplies).

  • Process donations and provide tax receipts.

  • Communicate updates about our programs, community events (like the Westside Community Summer Bash), and volunteer opportunities.

  • Improve our website and service delivery.

  • Comply with legal and reporting requirements.

 

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party companies that perform services on our behalf, such as website hosting or payment processing.

  • Legal Requirements: If required by law, subpoena, or to protect the safety and rights of our organization and the community.

  • Anonymized Reporting: We may share aggregated, non-identifiable demographic data with grantors or partners to demonstrate the impact of our programs.

 

4. Your Choices and Rights

You have the following rights regarding your personal information:

  • Opt-Out: You may opt out of receiving future email communications from us by clicking "unsubscribe" or contacting us directly.

  • Access and Correction: You may request to review or update the personal information we have on file for you.

  • Deletion: You may request that we delete your personal information, subject to certain legal or accounting retention requirements.

 

5. Security

We implement reasonable physical and electronic security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

6. Children’s Privacy

Our "Strong Start" and community programs often benefit children, but our website is intended for adults and parents. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

 

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

A Step in the Right Direction PO Box 28176 Columbus, OH 43228 Email: info@intherightdirection.org Website: www.intherightdirection.org

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